Titan Network

Paragon Chat => Technical Support => Topic started by: AustinSmith on January 09, 2019, 03:28:40 AM

Title: Can't Collect Exploration Badges
Post by: AustinSmith on January 09, 2019, 03:28:40 AM

Not sure if it's a problem just for me, but when I joined ParagonChat today I no longer collect Exploration Badges by stepping on them. Also, none of the ones I've collected before on my character show up in the 'collect' tab. No notifications, nothing. Is this a reinstall situation, or a bug?

Title: Re: Can't Collect Exploration Badges
Post by: Codewalker on January 10, 2019, 03:19:16 PM

The only thing I can think of is that you somehow accidentally reverted to an earlier version of the program, but that doesn't make much sense.

What version number does it show in the initial paragon chat login window?

Title: Re: Can't Collect Exploration Badges
Post by: AustinSmith on January 13, 2019, 12:29:12 AM

My version is 1.1.0.5. Just got on again to verify, and still nothing.

Title: Re: Can't Collect Exploration Badges
Post by: Codewalker on January 13, 2019, 03:02:45 AM

That's really weird. Across all characters, or just one of them?

I don't suppose you could toss your database file onto dropbox or something similar and PM me a link?

Title: Re: Can't Collect Exploration Badges
Post by: AustinSmith on January 23, 2019, 12:44:37 AM

I guess you never got my PM, not entirely sure.

Yes, I've tested it across multiple characters and all the same thing; my badges are not listed, even ones I've collected before. Where do I find the database file?

Title: Re: Can't Collect Exploration Badges
Post by: MyriVerse on January 23, 2019, 01:22:41 PM

From the PChat start window, press the button with the blue folder. This will automatically take you to the folder. There is a Database subfolder.

It should be something like C:\Users\...\AppData\Roaming\ParagonChat\Database