Author Topic: Not able to get password  (Read 4967 times)

Emanon

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Not able to get password
« on: March 17, 2008, 09:22:06 PM »
I tried to use the forgot password link for COHFaces, but I never get an email.

Please please please reset my password so I can login.  I sent an email to the webmaster as well, and haven't heard anything back.

Emanon

Tazhyngarth

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Re: Not able to get password
« Reply #1 on: March 18, 2008, 12:52:45 AM »
The Email would be from - webmaster@cohfaces.com, and I just tested it out, works fine for me.  Try to add that to your Safe List (if your Email has such a thing) and try again.  I can't suggest anything more then that at this time.

Emanon

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Re: Not able to get password
« Reply #2 on: March 18, 2008, 09:41:54 PM »
how long does it take to send the email?  I have added that address and I still am not getting that mail.

Is there anything that you can do to intervene?

Tazhyngarth

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Re: Not able to get password
« Reply #3 on: March 19, 2008, 12:36:10 PM »
I specifically cannot intervene for Faces, however the Email should've been almost instant.  Even during "delays" it shouldn't have taken more then a few minutes.

Silly question - Have you tried the Password Reset after adding the Email Address, and if so how many times?  If you did so and it still isn't arriving, I'll see about getting SP to reset it for you.

Emanon

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Re: Not able to get password
« Reply #4 on: March 19, 2008, 02:16:30 PM »
I have tried it like 10 - 15 times.

I have even added it to allowed senders.  I would like to get this resolved, as I still can't login.  Any admins able to help me?

I get email from all other places, just not this one

Voltaic Shock

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Re: Not able to get password
« Reply #5 on: March 19, 2008, 02:20:26 PM »
We will manually have to set your password for you and then tell it to you.
@Voltaic Shock[/b]
TN Admin, CIT Co-Creator, CGT Developer, Obsolete
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Emanon

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Re: Not able to get password
« Reply #6 on: March 19, 2008, 02:32:54 PM »
Perfect thanks!

Can you please include my login name?  I want to make sure I am logging in correctly.

Tazhyngarth

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Re: Not able to get password
« Reply #7 on: March 19, 2008, 02:38:48 PM »
I've linked you up now, please try your Titan Key to get into your Faces Account, let me know if it works.  Once logged into the Site, you should be able to see your Username on the Top-Right on the Page.

I apologize for all this hassle, we were just trying to figure out why you were not receiving the Emails at all.

Emanon

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Re: Not able to get password
« Reply #8 on: March 19, 2008, 03:05:11 PM »
Awesome!

Thank you I can now login!

Tazhyngarth

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Re: Not able to get password
« Reply #9 on: March 19, 2008, 03:24:05 PM »
Excellent!   Moving to delete your other Thread.

Emanon

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Re: Not able to get password
« Reply #10 on: March 21, 2008, 12:00:45 PM »
Can you please link my other account as well.  Its Robyn Starfire

Thanks!

Tazhyngarth

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Re: Not able to get password
« Reply #11 on: March 23, 2008, 04:14:29 AM »
Ah yes, you do have 2 Faces Accounts, I recall seeing that recently.  Well unfortunately, each Titan Key can only hold 1 Account from each Site in it's ranks.  Therefore I'd have to have you choose which one you would want. 

Or, a request can be made to allow for multiple Account Linking from the Same Site, but I'm not sure how well that would work.

Emanon

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Re: Not able to get password
« Reply #12 on: March 23, 2008, 01:10:05 PM »
but I have 2 titan and 2 faces accounts

The first one works fine, I just need the second set linked.

Tazhyngarth

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Re: Not able to get password
« Reply #13 on: March 24, 2008, 01:04:00 AM »
I gotcha now, I'll get you setup in just a few moments.  I'll edit this Post when it gets done.

*Edit, Done.  Robyn Starfire is now Linked for Titan to Faces.