Paragon Chat > General
XMPP was unable to connect!
majordeej:
OK, I've gone through the forums as best I can. I've followed the procedures.
I already had COH Issue 24 loaded on C:\CoH Issue24 Beta\CoHBeta.
I loaded Tequila. Files verified. Had no verification errors.
I verified that Paragon Chat exe is in the C:\CoH Issue24 Beta\CoHBeta (same folder as the cityofheroes.exe).
I have my Titan Network account (for awhile). I've verified that the username listed is the one to be used in Paragon Chat login. The Titan website identified that I have access to Paragon Chat in the list of all the Titan Network programs.
I log into Paragon Chat and get:
XMPP was unable to connect!
Make sure that your XMPP login info is correct.
What am I missing, oh awesomesauces of the COHverse?? I yearn to walk amongst you, yet I have been at wits end for days in resolving this (plus some VERY long workdays and weekends of late).
I have never asked for help, being proud to find the answers myself, but I'm stuck and dying on the other side of the screen to be back home with all of you!
HELP PLEASE!
Yours,
Don "Major Deej" Finger
Todogut:
Hi, Major Deej.
In the Titan Icon Installer for Windows: Tequila! thread, Leandro posted:
--- Quote ---1) Download Tequila in a folder that you have write permissions to. Unless you have disabled UAC (and if you don't know what that means, you haven't) put it on a folder under My Documents or Application Data. It will save you many headaches. Don't use a folder under Program Files unless you know exactly what you're doing.
2) Optional: if this folder already has a COH installation, Tequila will only download the files that need updating, and not the whole game. So, if you have an Issue 24 install, move all the files into the same folder as Tequila (cityofheroes.exe should be in the same folder as Tequila). An Issue 23 install will need updating, but some of the files might still be good, so it doesn't hurt to try.
--- End quote ---
If you are using Windows, installing Tequila and CoH under My Documents is the key. Good luck.
Arcana:
--- Quote from: majordeej on July 13, 2015, 10:08:40 PM ---OK, I've gone through the forums as best I can. I've followed the procedures.
I already had COH Issue 24 loaded on C:\CoH Issue24 Beta\CoHBeta.
I loaded Tequila. Files verified. Had no verification errors.
I verified that Paragon Chat exe is in the C:\CoH Issue24 Beta\CoHBeta (same folder as the cityofheroes.exe).
I have my Titan Network account (for awhile). I've verified that the username listed is the one to be used in Paragon Chat login. The Titan website identified that I have access to Paragon Chat in the list of all the Titan Network programs.
I log into Paragon Chat and get:
XMPP was unable to connect!
Make sure that your XMPP login info is correct.
What am I missing, oh awesomesauces of the COHverse?? I yearn to walk amongst you, yet I have been at wits end for days in resolving this (plus some VERY long workdays and weekends of late).
I have never asked for help, being proud to find the answers myself, but I'm stuck and dying on the other side of the screen to be back home with all of you!
HELP PLEASE!
Yours,
Don "Major Deej" Finger
--- End quote ---
You could try to see if a normal chat client will connect. If it won't, then there's probably a problem with your Titan account that may need to be fixed (some people have reported such issues). Try downloading pidgin (https://pidgin.im/) and configuring it to connect to the Paragon Chat server. Add new account, select XMPP as the protocol, use your login name (short version without the @) as account name, chat.cohtitan.com as the domain, no resource, enter password, and then add the account. Then go to Tools, Room List, and in the panel select Get list. Accept paragon.chat.cohtitan.com as the conference server, and Find Rooms. You should see a bunch of rooms with names that look like zone names, and one called "paragonchat" among others. The zone name looking rooms are the broadcast channels for those zones, and the paragonchat room is the initial globalchat channel everyone is initially joined to when they first log into Paragon Chat.
If this works, then your login information is correct and working, and the problem is something involving Paragon Chat. If this doesn't work, your login information is wrong, you're typoing it, there's something wrong with your Titan account and may require an admin to fix, or something is blocking XMPP chat on your computer or in your ISP connection.
gammagirl:
I just started having this problem today as well. Everything has been fine since release then suddenly today, bam this same error
Vr2Lrose:
yesterday CohTitan did a password upgrade so go to cohtitan change your password see if that helps
xmpp cannot connect messages typically mean password or jid typo ive noticed
now if your xmpp window is litterally crashing like mine is thats another issue completly.
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