Author Topic: Account Cleanup  (Read 5947 times)

Sekoia

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Account Cleanup
« on: July 14, 2015, 09:21:27 PM »
Since the announcements forum is read-only, here's a place to discuss the announcement I made about Account Cleanup. Post any questions or concerns below and I'll try to address them!

Floride

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Re: Account Cleanup
« Reply #1 on: July 14, 2015, 11:21:14 PM »
When we clear insecure passwords, we'll also be taking the opportunity to delete unused accounts. An unused account is one that meets all of the following criteria:
First question: Doesn't the release of Paragon Chat kinda warrant a temporary cease and desist (yeah, i went there :) ) on deleting accounts? There are probably a good number of folks who haven't logged in since the week of the sunset who may want in on Paragon Chat when they  finally get word of it's existence. I'll admit I can't even speculate on what percentage of them won't remember their login/password and will just make a new account anyway, but others have Faces accounts and will probably want to update them and join in the fun here again now that they have a reason.

Second question: if an account gets deleted can the person make a new account re-using the deleted login/profile name?

I'm not asking for myself, but for former players I'm trying to contact who I know aren't active here anymore.  And I'm asking on behalf of all the people who were thinking the same thing when they read that post.
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Sekoia

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Re: Account Cleanup
« Reply #2 on: July 15, 2015, 01:03:08 AM »
First question: Doesn't the release of Paragon Chat kinda warrant a temporary cease and desist (yeah, i went there :) ) on deleting accounts?

The deletion will happen January 1. That's five and a half months away. Hopefully by then, everyone will have heard about Paragon Chat. :)

but others have Faces accounts and will probably want to update them and join in the fun here again now that they have a reason.

If they actually used their Faces account such that it has some sort of info on it and isn't just a blank default profile, they won't get deleted.

Again, we're only deleting accounts that are completely and totally unused.

Second question: if an account gets deleted can the person make a new account re-using the deleted login/profile name?

Yep, unless someone else nabs their username before they register again. And provided they are able to register under the same name, they'll effectively have recovered their previous account because we're only deleting accounts that are completely and totally unused. (In other words, there's nothing to recover. The only thing they're potentially losing in their username, because they don't have anything else on their account.)

Thanks for the questions. :)
« Last Edit: July 15, 2015, 01:10:21 AM by Sekoia »

FourSpeed

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Re: Account Cleanup
« Reply #3 on: July 20, 2015, 08:41:35 PM »
Hi Sekoia,

I'm able to login to the forums (to post this note, for instance), but the same login credentials aren't working on your login page.

Any assistance you could lend would be appreciated.

Thanks!
4

Sekoia

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Re: Account Cleanup
« Reply #4 on: July 20, 2015, 09:35:26 PM »
Hi FourSpeed -- Let me know if the solution you saw in the other thread doesn't work for you. Your account does look valid and has the same email address as your forum account, so a password reset should hopefully fix it up for you.

FourSpeed

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Re: Account Cleanup
« Reply #5 on: July 21, 2015, 03:26:19 AM »
Hi Sekoia,

It looks resolved - that solution seems to have done the trick.


Thanks,
4
« Last Edit: July 21, 2015, 10:07:03 PM by FourSpeed »

Angel Phoenix77

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Re: Account Cleanup
« Reply #6 on: July 24, 2015, 03:53:35 PM »
Question, even though I am posted I might be deleted, my worry is I read what I need to do, and no matter what I cannot install Paragon Chat or Icon. I tried passing through my virus programs and still nothing. My question is will I still be deleted even though I am active on the forums, but cannot install Chat or Icon?
One day the Phoenix will rise again.

Sekoia

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Re: Account Cleanup
« Reply #7 on: July 24, 2015, 06:43:24 PM »
Thanks for the question, Angel!

Anyone who has made any posts on our forums will not be deleted. So your account is quite safe. :)

We'll check the forums, Paragon Chat, and a bunch of other things. If there is any activity on any of the things we check, you're safe.

Icon doesn't require or use a Titan account, so that wouldn't make a difference for this.

Angel Phoenix77

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Re: Account Cleanup
« Reply #8 on: July 24, 2015, 07:50:16 PM »
Thanks for the question, Angel!

Anyone who has made any posts on our forums will not be deleted. So your account is quite safe. :)

We'll check the forums, Paragon Chat, and a bunch of other things. If there is any activity on any of the things we check, you're safe.

Icon doesn't require or use a Titan account, so that wouldn't make a difference for this.
thank you Sekoia for the answer :)
One day the Phoenix will rise again.

rodharris

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Re: Account Cleanup
« Reply #9 on: September 15, 2017, 03:56:31 PM »
Thanks for the question, Angel!

Anyone who has made any posts on our forums will not be deleted. So your account is quite safe. :)

We'll check the forums, Paragon Chat, and a bunch of other things. If there is any activity on any of the things we check, you're safe.

Icon doesn't require or use a Titan account, so that wouldn't make a difference for this.
      why can i not change my user name on the form's, i put in my PW to make change's but nothing, it say's the change has been successful but there no change option to make a change. tyvm

Tahquitz

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Re: Account Cleanup
« Reply #10 on: September 15, 2017, 08:30:04 PM »
Depends on where.  Did you do it on the forums?

Or at cohtitan.com/manage?
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rodharris

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Re: Account Cleanup
« Reply #11 on: September 16, 2017, 06:07:36 AM »
Depends on where.  Did you do it on the forums?

Or at cohtitan.com/manage?
i was on the page where you change your setting on the titannetwork forms. i'd like to change my user name.  but it wont let me.

Tahquitz

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Re: Account Cleanup
« Reply #12 on: September 16, 2017, 08:11:12 PM »
Yep, the forums won't change those for you.  You need to visit cohtitan.com/manage and log in there.  From that page you can change your username across all of Titan sites at once. (Forums, Paragon Chat, Paragon Wiki, etc.)
"Work is love made visible." -- Khalil Gibran