Author Topic: FAQ - Account Issues, Lost Passwords  (Read 7306 times)

Tahquitz

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FAQ - Account Issues, Lost Passwords
« on: August 27, 2016, 06:17:48 AM »
Understandably, there's been recent interest from users returning to Titan Network to try out Paragon Chat as it gets further and further along.  And from the time between "The Shutdown" and today, it's understandable that there's a large number of people out there who need to gain access to their old accounts.

If that applies to you, you're in the right place.  Here's what to do to get your account back:

Forgot your Password
Visit the Forgot Password page.  Enter in your email address to get a email sent to that account with a password recovery link.

How to Change Your Password, E-Mail Address, or Username
Once you do get in, here's an important page to visit --
1. Log in to the main page here: https://www.cohtitan.com/login.
2. At the account management page, you can change your email address for the account (used for password recovery), current password, even your Username.

If you change your details on that page, it synchronizes across the entire Titan Network website: Titan Forums, Paragon Chat, ParagonWiki, COH Faces, Ouroboros Portal, etc.  This is called Single Sign-On, and it makes it so you only need to change your details once.



If you still need help, please contact admins@cohtitan.com for support.  If you must use the forums to address your account issue, Private Messages (click "My Messages" in the above menu row on top of the forum page) is the only place we'll respond to you on here about your account.  Please note that Titan Network Staff cannot answer questions about account issues anywhere public, such as the forums, wikis, or on Paragon Chat channels.
« Last Edit: September 04, 2016, 04:54:25 AM by Tahquitz »
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Tahquitz

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Re: FAQ - Account Issues, Lost Passwords
« Reply #1 on: April 19, 2019, 09:02:46 PM »
Going to bump this announcement.  With the recent news, more than ever, please refer to the above steps concerning your account at Titan Network.

Reminder: we are NOT affiliated with SCORE, any private servers, or the team making a public bootleg server on the unofficial City of Heroes Discord.  An account registered here will ONLY grant access to Titan Network's services.  Your Titan Key (Username and password) will not work anywhere else.
"Work is love made visible." -- Khalil Gibran