Author Topic: XMPP Log in Screen Stuck on "Loading"  (Read 170 times)

Revolution Calling

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XMPP Log in Screen Stuck on "Loading"
« on: August 04, 2017, 12:48:17 AM »
SO I've gotten the updated version of PChat, amy cogtitan screen name, and gotten CoH to work. BUT! Now my XMPP log in screen is stuck on "Loading" ... Any advice? Should I disable Norton or allow Paragon Chat for it to work? Help please.

Korbian

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Re: XMPP Log in Screen Stuck on "Loading"
« Reply #1 on: August 04, 2017, 03:15:59 AM »
Norton is the devil when it comes to Paragon Chat.  I know someone who lost EVERYTHING because of a Norton update.  So once you get up and running again, do yourself a favor:

1. Click the blue folder icon underneath where you enter you password on the xmpp login.
2. Copy the folder called Database and back it up somewhere safe.  A USB or something.
3. Repeat steps 1 and 2 at least once a month if not more frequently.  The Database stores all your character info and progress, so it's a good idea to back it up even if you aren't using Norton, just in case.

That being said, here is the thread that talks about AV software and Pchat, if you haven't visited it already: https://www.cohtitan.com/forum/index.php?topic=11851.0

Now, that may not have anything to do with your problem.  Sometimes the client just gets hung up.  It's a bit of a memory hog, so you might need to close out of other applications or background processes if they aren't necessary.  Chrome is a huge memory hog so if  you are using that it's best to close the browser or at least only keep a tab or two open.

Some of the smarter, geekier kids may have better advice for you though.  So I'll hush now and wait for their two cents. ;)
"It doesn't matter which face he was wearing.  They're all the Doctor to me."

Revolution Calling

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Re: XMPP Log in Screen Stuck on "Loading"
« Reply #2 on: August 04, 2017, 04:36:16 AM »
That's great advice, thanks! And as you could tell, I got it working. I excluded PChat in Norton. I'll back up those database files too. Thanks!