Author Topic: Unable To Log In - XMPP Was Unable To Connect - Mac  (Read 389 times)

aconstantnorth

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Unable To Log In - XMPP Was Unable To Connect - Mac
« on: May 01, 2019, 12:53:16 AM »
I am trying to log in on a mac, and I keep getting this error message.

"XMPP Was Unable to Connect!
Make sure that your XMPP log in information is correct."


I downloaded Island Rum, created an account, but it won't let me log into Paragon Chat.

Has anyone been able to fix this?  Sorry if this has been answered before.

Korbian

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Re: Unable To Log In - XMPP Was Unable To Connect - Mac
« Reply #1 on: May 01, 2019, 01:46:45 AM »
Just to verify, you are using the correct login? username@chat.cohtitan.com and the same password you use to log in to the forum?

Alternately you may need to go to https://www.cohtitan.com/manage and make sure your info is all linked properly.
"It doesn't matter which face She was wearing.  They're all the Doctor to me."

aconstantnorth

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Re: Unable To Log In - XMPP Was Unable To Connect - Mac
« Reply #2 on: May 02, 2019, 01:22:13 AM »
I am using the correct login, and it still won't work.  I changed my password on the website and everything.