I know you are aware of this Snow, but I have to mention it as it is a factor in the Powerset Tracking. The checkbox option to "ignore saved powersets" that can be selected for each Character. That is supposed to help the correct powerset labeling issue here.
If that item is checked off and this problem is still occuring, that's a problem.
This entire Quote was specifically refering to the HS Program alone, not the Locked/Unlocked items on the CIT Site. So you're breaking off my first Sentence as you did confuses me, Snow. I won't go into more detail because you, SN and Steiner have already covered everything. I'll just say this:
You know the drill of the old CIT...Tracking Program registers incorrect information, you notice it in your Account, go correct it on the Site. You continue to do this everytime it happens, which could be never again, or everytime you Log that Character with the App running. (that being personal experience, only happened a few times to me, others came across it a lot more) Locking the CIT items was a way to prevent you from having to continuously correct the mistakes. Also adding in the abefore mentioned Checkbox to HS was a second step in this prevention process....both seemed to halt this problem for the most part.
Clearly this checkbox may not be a 100% solution because with each HS Update it has potential to break. Just like how something in-game is working fine but yet breaks when they Update something totally unrelated, a similar event could occur in HS from time to time.
Ever since the CIT re-write, we've bounced ideas on the best way to handle this whole thing and not all of them worked. Those being the better solutions that we wanted, and I'm not saying we're settling for some low-grade potential fix. What we have on our List is the best we can get at this time, given our tech....unless, there is a way that none of us can think of that would be better than what we have....that is still a slight possibility.
*Edit, Bah, bad timing on my Part, I hope this answers your question Snow, if it doesn't, I am sorry...I can give way more information if needed. Also, Steiner was refering to both yours and SNs Posts, can't read emotion in Posts correctly all the time, and both of you just seemed to get heated. From what I know of your time with us, I know you were just making statements and weren't "attacking" us, and for that I continue to thank you.
*Edit 2, typos.....
