Author Topic: Can't update profile.  (Read 8564 times)

Ichigo

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Can't update profile.
« on: December 22, 2009, 05:56:28 PM »
" There was a problem saving your changes!
Correct the errors below and submit again. "

I've tried filling everything out, clearing cookies, logging out/in, still a no go.

SaintNicster

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Re: Can't update profile.
« Reply #1 on: December 22, 2009, 07:08:25 PM »
" There was a problem saving your changes!
Correct the errors below and submit again. "

I've tried filling everything out, clearing cookies, logging out/in, still a no go.
What part of the profile are you trying to update?
« Last Edit: December 22, 2009, 07:16:39 PM by SaintNicster »


SaintNicster

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Re: Can't update profile.
« Reply #2 on: December 22, 2009, 07:16:31 PM »
Never mind.  I've reset your faces profile from the backend.  Try logging back into Faces again.

I really wish I knew why these phantom linkings are being created :-\

Sorry for the inconvenience


Ichigo

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Re: Can't update profile.
« Reply #3 on: December 22, 2009, 07:32:47 PM »
Thanks for the quick reply, everything works now!

Dark Ether

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Re: Can't update profile.
« Reply #4 on: May 10, 2010, 08:32:03 PM »
Someone's bugged me to do a profile, so I tried to do so.  I got the same error as the above after filling out everything except the IM, Facebook, etc info at the bottom...says it was incomplete and didn't save anything.

SaintNicster

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Re: Can't update profile.
« Reply #5 on: May 10, 2010, 08:43:28 PM »
Someone's bugged me to do a profile, so I tried to do so.  I got the same error as the above after filling out everything except the IM, Facebook, etc info at the bottom...says it was incomplete and didn't save anything.

Should be reset, try again


Dark Ether

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Re: Can't update profile.
« Reply #6 on: May 10, 2010, 09:29:55 PM »
Seems to work fine now.  Thanks, Saint!

OmniPrime30

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Re: Can't update profile.
« Reply #7 on: June 02, 2010, 11:27:39 PM »
I've been having some problems updating my profile as well. I've been trying to upload a pic of myself to my page and first of all ..I can't. I keep getting a file is too large message. Second of all.. I just looked at the newest uploads page and..... /there I am/. But the pic that is shown.. isn't me. WTH??? I click on the pic of the strange guy with no name under it....and it takes me to /my/ profile....again.. WTH?

Steiner

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Re: Can't update profile.
« Reply #8 on: June 03, 2010, 01:03:00 AM »
Links & username please, they help us diagnose issues easier.
~Steinerd

GEL

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Re: Can't update profile.
« Reply #9 on: July 15, 2010, 11:37:34 AM »
I have had the same issue, unable to update profile, for months now...

User name GEL

Tazhyngarth

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Re: Can't update profile.
« Reply #10 on: July 16, 2010, 02:50:37 PM »
There once was an issue where we had the FB and / or Myspace sections were flagged as Required, and if nothing was entered, they'd error out.  I know we had fixed it before, I specifically remember talking with Maverick X on it so it was a while back....but perhaps a similar situation is showing up now?

LLX

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Re: Can't update profile.
« Reply #11 on: August 20, 2010, 11:05:13 PM »
I have this problem, i logged in with my titan key (and here two) and uploaded a picture but it won't let me set anything in the profile.

Tazhyngarth

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Re: Can't update profile.
« Reply #12 on: August 23, 2010, 06:37:54 PM »
For everyone having this issue here, due to our recent staffing issues, can you please email me your Username, a screenshot of the Error page, and a brief but specific description of what you were doing from when you logged into your Profile and leading up to the Error.  This will help us get a grip on this problem.

Thank you.

Tazhyngarth

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Re: Can't update profile.
« Reply #13 on: August 23, 2010, 08:47:03 PM »
LLX, I've reset your ID for Faces because I was unable to locate your UserID at all, I saw a # attached to your Titan Key, but when I went in our Faces DB, that number didn't exist.  So hopefully resetting it will correct this issue.  I've emailed this response but covering it here as well, please let me know what happens.

LLX

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Re: Can't update profile.
« Reply #14 on: August 24, 2010, 02:00:42 AM »
LLX, I've reset your ID for Faces because I was unable to locate your UserID at all, I saw a # attached to your Titan Key, but when I went in our Faces DB, that number didn't exist.  So hopefully resetting it will correct this issue.  I've emailed this response but covering it here as well, please let me know what happens.

yeah it seems to work now

Tazhyngarth

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Re: Can't update profile.
« Reply #15 on: August 24, 2010, 02:55:33 PM »
Thanks LLX, glad it's working now.

GEL, sorry it took so long, but I went ahead and reset yours as well.  If you are still around, can you please check on this and see if it's working?