How do I verify my badges?

[Valdara]

I am new to the system and I see that when I log into my main character I can use the /info_self or just the menu and go to personal info and my information and all my badges and stuff shows up for the Titan Sentinel.  This is actually really cool as I am just now starting to get all my badges but when I go to the website and look at my character it says that I have no badges.  So how can I verify my badges so that I can see them on the website not only on the Titan Sentinel?

[eabrace]

I assume that you've already entered your Titan login ID and password in Sentinel, yes?

Did Sentinel at least add your character to CIT?  If it did and you still don't see the badges being recorded, is there any other information missing such as your character's level?

[Valdara]

Yes I have logged in properly but after playing for awhile it did not automatically add the character in I had to do that manually a bit later.  I had even collected a few new badges before creating the character.  I can now log into the system and see the stuff I created but still nothing pushed from city. 

[eabrace]

This character seems to be updating properly.  At this moment it's showing as "Online", Level: 49, Server: Freedom, Primary: Radiation Emission, Secondary: Dual Pistols, Ancillary: Dark Mastery, Influence: 53,622,468, Experience: 35,645,123, 55 badges verified.  Are you still having issues?

[Torben87]

I still have a similar issue with all my characters.

Sentinel is tracking them correctly, also the badges. But on CIT the badges won't get verrified, while everything else like experience, influence etc works.

[eabrace]

Hmm...  Would there be any way you could post a screenshot of the "Badges" tab in your personal info window (/info_self) with the total badge count at the top visible?

[Torben87]

Sure, here's the screenshot:

[eabrace]

I didn't really get a chance to dig into this last night at all, but on the surface I can't see why Sentinel wouldn't be picking up all 337 of your badges when you use /info_self.  We do know that Sentinel doesn't always pick up badges as you earn them on the German and French clients, but /info_self does not rely on English/German/French names and should be universal.

From what you said earlier, it sounds like Sentinel is at least detecting the badges, though.  When you used /info_self, did Sentinel indicate your badge count was 337?

If so, was Sentinel displaying your character's custom image on the left at the time, or was there text in there stating something like "Character not registered"?  There have been some issues after the last game patch or two with Sentinel needing to be restarted if it's already running when you start the game up.  After that it seems to be fine.

[Torben87]

Sentinel shows the correct badge count. Here's another screenshot:


And this is what CIT shows:

[GuyPerfect]

Sentinel sends badge information on a 30-second timer. If you want to upload the information immediately, click the Send Info Now button in the Options view.

[eabrace]

Torben, if you were still having issues, could you see if the new changes that were pushed live today might have fixed the issue?