Getting investors to pay development or relaunch of a MMO that just got shuttered by another company can be a hard search. Even if the game was generally in the black, it trended less despite a free conversion.
However, honestly, the free conversion was handled in a terrible manner, and I wonder, should we bring this up as proof the game has a higher profit potential than NCSoft got, or not, to avoid any negativity?
In particular I cite the chat and team restrictions on trial, and free, accounts, which made it impossible to get into the community or pugging without a lot of assistance from a veteran, the fact its market interface development was handled by a not very competent 3rd party, killing impulse buys, or the huge library of costume pieces players got free as a potential source of additional monetization.
Definitely, any additional ways monetization can be achieved should be brainstormed and possibly brought up. Though I think that how loyal the customer base was - really, attracting new people was always the challenge not retaining veterans - is potentially important, along with perhaps the unusual gender parity among mmos and other reasons this was a non-standard audience who often included a lot of console or single player people instead of MMO fans. MMOs are considered a bad genre and social/creativity games are hot. The real reason a community is fighting here is because of the support offered to creativity and socialization and that may deserve investment.