Author Topic: Can not link to CoHFaces  (Read 18161 times)

ArachnosCommander

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Can not link to CoHFaces
« on: January 29, 2008, 02:28:03 PM »
I'm trying to link my TitanKey to my CoHFaces account but it's not accepting my username/password. Not sure if it's because I have a space in my username or not. Anyone else have problems linking with a space in your username?

Catharctic

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Re: Can not link to CoHFaces
« Reply #1 on: January 29, 2008, 02:41:00 PM »
Several random users are having the same issue regardless of a space. We are still working on a permanent fix to the issue...once we figure out what the issue is....

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #2 on: January 29, 2008, 02:43:13 PM »
Moved to Faces Section since this has nothing to do with CGT.

Others have encountered this problem and yet we still cannot target the cause.  How different is your Faces Username compared to your Titan Username?  Just the Space in between correct?

I've found you on Faces and have Linked your Key, please try it out.

ArachnosCommander

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Re: Can not link to CoHFaces
« Reply #3 on: January 29, 2008, 03:01:24 PM »
Perfect. ty

jeffxandra

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Re: Can not link to CoHFaces
« Reply #4 on: January 30, 2008, 02:00:17 PM »
Just to note that I'm having the same issue and my login IDs are identical.




Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #5 on: January 30, 2008, 06:07:06 PM »
Just to note that I'm having the same issue and my login IDs are identical.

I've linked you, please try now.

jeffxandra

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Re: Can not link to CoHFaces
« Reply #6 on: January 30, 2008, 07:29:16 PM »
I've linked you, please try now.

Yup. Thanks!




thor79

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Re: Can not link to CoHFaces
« Reply #7 on: February 07, 2008, 06:08:28 PM »
I'm having the same issue...though I have never used a space in my name.

My titan network login is the same as my cohfaces login. I've tried resetting my password on cohfaces but it still rejects it.

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #8 on: February 07, 2008, 06:37:37 PM »
I've Linked you up, can you try again?

thor79

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Re: Can not link to CoHFaces
« Reply #9 on: February 09, 2008, 04:03:56 AM »
I've Linked you up, can you try again?

works. Thanks!

Sunset Grace

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Re: Can not link to CoHFaces
« Reply #10 on: February 11, 2008, 10:45:19 PM »
I am having the exact same issue.  I try to link it and it states that I have entered incorrect username and password information even though I know for fact I didn't.

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #11 on: February 13, 2008, 03:37:32 PM »
Alrighty, the issue of the Same Username for the Key Account and an Faces Account still holds truth.  I've linked you up, please try it again.

NeuroShayd

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Re: Can not link to CoHFaces
« Reply #12 on: February 13, 2008, 10:25:34 PM »
SAme with my account. I have the same account on both sites but I get the ">>invalid username >>invalid password" error.
Can you link my account as well please?

#12187
« Last Edit: February 13, 2008, 10:32:19 PM by NeuroShayd »

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #13 on: February 13, 2008, 10:46:15 PM »
Done, please try again.

krank

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Re: Can not link to CoHFaces
« Reply #14 on: February 18, 2008, 10:37:47 AM »
Same problem here...
Same user name on both. "Invalid username >> invalid password".


carroarmato

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Re: Can not link to CoHFaces
« Reply #15 on: February 19, 2008, 04:31:36 AM »
I'm trying to link my TitanKey to my CoHFaces account but it's not accepting my username/password. Not sure if it's because I have a space in my username or not. Anyone else have problems linking with a space in your username?

I'm having the same problem as well, with identical usernames (no spaces), if you could link them it would be appreciated.

Thanks,  -Carro

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #16 on: February 19, 2008, 02:53:44 PM »
Krank and Carroarmato, I've linked you both.  Sorry for the delay, but it should work now, please let me know if it does/doesn't.

krank

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Re: Can not link to CoHFaces
« Reply #17 on: February 19, 2008, 03:05:54 PM »
Seems to work! Thanks!

rojodiablo

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Re: Can not link to CoHFaces
« Reply #18 on: February 24, 2008, 02:21:08 PM »
Mine too! Same username on Titan and CoH Faces, giving the ">> Invalid Username >>Invalid Password" error message.

If it helps, it happens really instantaneously. I don't have a RedTomax account and when I put in random details for that it took a few seconds for it to go to redtomax.com and retrieve an invalidity statement. I guess there might be something up with the coding on the form to link to CoH Faces accounts?

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #19 on: February 25, 2008, 02:24:44 PM »
Done, please try again.

We believe it is something surrounding those that had Faces before the Titan Key linking came about, only if their Faces Username matched their Key Username.  For some, they aren't able to Link...then, for a select few thus far, they can Link their Accounts but cannot Log into Faces using the Key.  It's strange, and very hard to isolate.