Author Topic: Can not link to CoHFaces  (Read 18160 times)

ArachnosCommander

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Can not link to CoHFaces
« on: January 29, 2008, 02:28:03 PM »
I'm trying to link my TitanKey to my CoHFaces account but it's not accepting my username/password. Not sure if it's because I have a space in my username or not. Anyone else have problems linking with a space in your username?

Catharctic

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Re: Can not link to CoHFaces
« Reply #1 on: January 29, 2008, 02:41:00 PM »
Several random users are having the same issue regardless of a space. We are still working on a permanent fix to the issue...once we figure out what the issue is....

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #2 on: January 29, 2008, 02:43:13 PM »
Moved to Faces Section since this has nothing to do with CGT.

Others have encountered this problem and yet we still cannot target the cause.  How different is your Faces Username compared to your Titan Username?  Just the Space in between correct?

I've found you on Faces and have Linked your Key, please try it out.

ArachnosCommander

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Re: Can not link to CoHFaces
« Reply #3 on: January 29, 2008, 03:01:24 PM »
Perfect. ty

jeffxandra

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Re: Can not link to CoHFaces
« Reply #4 on: January 30, 2008, 02:00:17 PM »
Just to note that I'm having the same issue and my login IDs are identical.




Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #5 on: January 30, 2008, 06:07:06 PM »
Just to note that I'm having the same issue and my login IDs are identical.

I've linked you, please try now.

jeffxandra

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Re: Can not link to CoHFaces
« Reply #6 on: January 30, 2008, 07:29:16 PM »
I've linked you, please try now.

Yup. Thanks!




thor79

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Re: Can not link to CoHFaces
« Reply #7 on: February 07, 2008, 06:08:28 PM »
I'm having the same issue...though I have never used a space in my name.

My titan network login is the same as my cohfaces login. I've tried resetting my password on cohfaces but it still rejects it.

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #8 on: February 07, 2008, 06:37:37 PM »
I've Linked you up, can you try again?

thor79

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Re: Can not link to CoHFaces
« Reply #9 on: February 09, 2008, 04:03:56 AM »
I've Linked you up, can you try again?

works. Thanks!

Sunset Grace

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Re: Can not link to CoHFaces
« Reply #10 on: February 11, 2008, 10:45:19 PM »
I am having the exact same issue.  I try to link it and it states that I have entered incorrect username and password information even though I know for fact I didn't.

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #11 on: February 13, 2008, 03:37:32 PM »
Alrighty, the issue of the Same Username for the Key Account and an Faces Account still holds truth.  I've linked you up, please try it again.

NeuroShayd

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Re: Can not link to CoHFaces
« Reply #12 on: February 13, 2008, 10:25:34 PM »
SAme with my account. I have the same account on both sites but I get the ">>invalid username >>invalid password" error.
Can you link my account as well please?

#12187
« Last Edit: February 13, 2008, 10:32:19 PM by NeuroShayd »

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #13 on: February 13, 2008, 10:46:15 PM »
Done, please try again.

krank

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Re: Can not link to CoHFaces
« Reply #14 on: February 18, 2008, 10:37:47 AM »
Same problem here...
Same user name on both. "Invalid username >> invalid password".


carroarmato

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Re: Can not link to CoHFaces
« Reply #15 on: February 19, 2008, 04:31:36 AM »
I'm trying to link my TitanKey to my CoHFaces account but it's not accepting my username/password. Not sure if it's because I have a space in my username or not. Anyone else have problems linking with a space in your username?

I'm having the same problem as well, with identical usernames (no spaces), if you could link them it would be appreciated.

Thanks,  -Carro

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #16 on: February 19, 2008, 02:53:44 PM »
Krank and Carroarmato, I've linked you both.  Sorry for the delay, but it should work now, please let me know if it does/doesn't.

krank

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Re: Can not link to CoHFaces
« Reply #17 on: February 19, 2008, 03:05:54 PM »
Seems to work! Thanks!

rojodiablo

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Re: Can not link to CoHFaces
« Reply #18 on: February 24, 2008, 02:21:08 PM »
Mine too! Same username on Titan and CoH Faces, giving the ">> Invalid Username >>Invalid Password" error message.

If it helps, it happens really instantaneously. I don't have a RedTomax account and when I put in random details for that it took a few seconds for it to go to redtomax.com and retrieve an invalidity statement. I guess there might be something up with the coding on the form to link to CoH Faces accounts?

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #19 on: February 25, 2008, 02:24:44 PM »
Done, please try again.

We believe it is something surrounding those that had Faces before the Titan Key linking came about, only if their Faces Username matched their Key Username.  For some, they aren't able to Link...then, for a select few thus far, they can Link their Accounts but cannot Log into Faces using the Key.  It's strange, and very hard to isolate.

rojodiablo

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Re: Can not link to CoHFaces
« Reply #20 on: February 26, 2008, 11:30:33 AM »
Sounds like a pain to get sorted.

On the plus side that's one less! Thanks very much, all sorted now :-)

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #21 on: February 26, 2008, 02:31:42 PM »
Good to hear, and yes, with each person that we findhas this issue, we do get one step closer to being able to get rid of the problem.  It makes us happy, I'll tell ya that. :P

gothess

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Re: Cannot link to CoH Faces
« Reply #22 on: March 09, 2008, 10:58:54 AM »
Not sure if I did this right or not. I registered for a COH Faces account through their site just a few moments ago, didn't read that I could just sign in with the Titan Key.  :P Is that right?

I tried linking the COH Faces account to my Titan Network account through the manage page but got the "Invalid Username/Password" box that people seem to be talking about here.  :-\
-T
(aka Ani)



Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #23 on: March 09, 2008, 02:48:02 PM »
Yes, once you have your Faces Account linked to your Titan Key (via the Titan Manage Page), then your Key should work to Login on Faces.  I say should because very few actually have a problem where Faces doesn't recognize the Titan Key, even if it's Linked.

I shall link you in just one moment...alright all set.  You should now have access to Faces using your Titan Key.  Please try again and let us know the result.

gothess

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Re: Can not link to CoHFaces
« Reply #24 on: March 09, 2008, 11:54:17 PM »
The only issue I had was linking COH Faces through the Titan Network manage page. I changed my COH Faces account P/W to see if it would let me in with the Key (I used the same account info) and it works. :)

Thanks :D
-T
(aka Ani)



colorbars

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Re: Can not link to CoHFaces
« Reply #25 on: March 21, 2008, 03:26:28 AM »
I am having the very same issue myself (same login names, so I can't connect my Faces account to my Titan key), and would greatly appreciate having my accounts linked! Thanks in advance!  :-*

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #26 on: March 23, 2008, 04:16:06 AM »
Done, Colorbars, you should now be able to access Faces with your Key.  Let me know how it works for ya :P.

TwwIX

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Re: Can not link to CoHFaces
« Reply #27 on: April 02, 2008, 05:19:40 PM »
I Am having the same issue.It won't let me log in to CohFaces.
I tried resetting the password but i still haven't received an email.
User name is the same for all the linked sites.

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #28 on: April 02, 2008, 05:38:38 PM »
Yahoo Email has never given us a problem before, we'll have to look into that.  I have linked your Faces Account to your Key, you should be able to use that to get into the site now.

Please let me know the result.

maddogstormcrow

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Re: Can not link to CoHFaces
« Reply #29 on: May 11, 2008, 05:15:13 PM »
Been trying off and on to get my titan key to work on CoHFaces, but still no luck.... keep getting the invalid username/password notice. Any help?

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #30 on: May 12, 2008, 12:14:04 PM »
Given our current knowledge of the Bug(s) involved...you shouldn't have had any problems.   Therefore I apologize for the fact that you did, however, I was able to link you up on my end.  Please attempt the Key on the Faces Site and let me know if it works.

Zaktastic

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Re: Can not link to CoHFaces
« Reply #31 on: August 11, 2008, 10:33:31 PM »
my titan key only works on the titan site

all the other sites say what i enter is invalid

Tazhyngarth

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Re: Can not link to CoHFaces
« Reply #32 on: August 12, 2008, 03:23:19 AM »
Right now, new Titan Accounts should only work for the Titan Network home Site...obviously, and the new CIT Site.  RedTomax, Faces and the Planner will not Link up unless you've had an Account with any of those Sites in the past.  Of which, once made aware, we would search for those Accounts and link them to your Titan Key.

That will be addressed as soon as we slow down with CIT.  RT.com specifically may take longer as the Owner of that Site has been a wee bit overrun with real life stuff, so he's been offline for quite some time now.  The Planner and Faces though, slowly but surely, they'll come around.

dustified

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Re: Can not link to CoHFaces
« Reply #33 on: September 01, 2008, 08:40:38 PM »
any idea as to when?