Look for an F-Lock key on your keyboard, it needs to be on to use your F keys.
You said "Sorry one more thing, while using the icon-npc my powers and origins are always then same, how do you fix that?".
I don't know why it is like that for you, I just opened my NPC Icon and it went straight to the first Origin page of character creation.
On that first Origin page, I can create a character like usual.